You've added your e-mail address to your website - Now what?

The growing importance of E-mail
All Innkeepers are seeing that more and more Guests are using e-mail to contact them instead of calling to inquire about their room availability.

E-mail is helping to increase competition
E-mail makes it convenient and easy for Guests to contact several B&B's at the same time. And that's exactly what is happening. An incredible 95% of guests contact 2 or more B&B's by e-mail before making a selection. It's definitely still a competitive world for Innkeepers!

How do you get the competitive edge?
It's simple! - When you receive an e-mail from a Guest - make certain that you are FIRST Innkeeper who gets back to the guest - before other Innkeepers do!
Which best describes how fast you answer your guest E-mail?

Are you the Hare?

or, are you the Tortoise?

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