| Here are a few common questions that we have heard from other Innkeepers - Sound familiar? |
| I don't want to do reservations on-line | You won't - these are not reservation systems. These systems provide an information service to the Guest to make it easier to decide to stay with you. We don't get in the middle of any financial transaction or commit you in any way. |
| I still want to speak to my Guests before they book | You do - we firmly believe that B&B experience starts with speaking with the Innkeeper before deciding to stay at the B&B. These systems are designed to increase the chance that the Guest contacts you in the first place. |
| I don't want to pay Commissions | You won't. There are NO COMMISSION CHARGES. You only pay a small software licensing fee. |
| I want to be in Control | You are - nothing is booked until you confirm the reservation. All Guests who use the system are informed that they "will not have a confirmed reservation until you have made payment arrangements with the innkeeper". |
| I can't spend the time to update - too much trouble | It's easy to do and will only take a few minutes. During your busiest times, it's more likely to give you more time to spend with Guests you have, rather than having to spend a lot of time talking with Guests you can't accommodate. |
| I don't want to allow non-guests (and other Innkeepers) to view my availability. | You don't have to - the Yes SIR™ - The Smart, Innkeeper's Assistant is the right tool for you to use. The Assistant follows your instructions about the level of information that is provided in response to requests. For example, if you don't have any availability for a specific date you can tell your Assistant to not tell guests that you are full but just to thank them and to let the guest know that you will contact them shortly. (This gives you the opportunity to get to talk with the guest to offer alternatice dates.) The Assistant also only provides answers to questions about specific days - just the way you would - The tool requires a valid e-mail address to be entered before a response is sent. |
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